Analyst, systems technical support
I Time Inc. based in Mississauga, ON is inviting applications from suitable candidates for the position of Analyst, systems technical support who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Weekend, On Call, Flexible Hours and Morning. The candidate will also have the option of working remotely.
Employer Name: I Time Inc.
Position: Analyst, systems technical support
No. of vacancies: 1
Salary: $29.20 hourly / 30 hours per week
Employment type: Permanent employment, Full time
Location: Mississauga, ON; Remote work available
Also hiring: Cleaner
Hiring: Analyst, systems technical support
Job Description
- The candidate will be responsible for responding to users who are experiencing difficulties with computer.
- The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
- The candidate will be responsible for providing advice and training to users in response to identified problems.
- The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
- The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- The candidate must establish work priorities, ensure procedures are followed, and deadlines are met.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have College/CEGEP or equivalent experience.
- The ideal candidate will have at least 1 to 2 years of experience in a related industry.
- The candidate should be accurate.
- The candidate should be client focused.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral and written communication skills.
- The candidate should be organized and flexible in nature.
- The candidate should be a good team player.
Experience and specialization
Computer and technology knowledge
- The candidate must be knowledgeable about Networking software, Networking security, Intranet, Internet, MS Office, MS Windows, Spreadsheet, MS Excel, MS Word, Electronic mail and MS Outlook.
Additional information
Security and safety
- The candidate should undergo a thorough basic security clearance.
Transportation/travel information
- The candidate has access to public transportation.
Work conditions and physical capabilities
- The candidate should be able to work in fast-paced busy environment.
- The candidate must finished the work with in the given time line.
- The candidate should have an eye for details.
- The candidate will be expected to manage a large workload.
How to Apply
If you are interested in applying, apply through the given options.
By email