User support technician
JAI IT SOLUTIONS INC. is located at Surrey, BC. The company is currently looking for applications for the role of User support technician. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. The open positions are for Permanent employment or Full time job. The candidate must be available to work during flexible hours.
Employer Name: JAI IT SOLUTIONS INC.
Position: User support technician
No. of vacancies: 1
Salary: $33.00 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: Surrey, BC
Job Description
- The candidate will be responsible for responding to users who are experiencing difficulties with computer.
- The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
- The candidate will be responsible for providing advice and training to users in response to identified problems.
- The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- The candidate must participate in the redesign of applications and other software.
- The candidate will be responsible for supervising the other technical support workers in this group.
- The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
- The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a certificate of Secondary (high) school graduation.
- Candidate having experience is an asset.
- The candidate should be client focused.
- The candidate must be well-organized.
- The candidate should be a good team player.
How to Apply
If you have a keen interest in applying, kindly utilize the provided alternatives to submit your application.
By email