User support technician
GADGETS MAKEOVER INC. is located at Calgary, AB. The company is actively seeking applicants for the role of User support technician. The applicant should be a self-motivated individual with excellent interpersonal skills. The selected candidate will be expected to join and start the work at the earliest. It will be a Permanent employment or Full time job. The assigned Day, Evening and Morning may include shift timings.
Employer Name: GADGETS MAKEOVER INC.
Position: User support technician
No. of vacancies: 1
Salary: $30.00 hourly / 30 hours per week
Employment type: Permanent employment, Full time
Location: Calgary, AB
Job Description
- The candidate will be responsible for responding to users who are experiencing difficulties with computer.
- The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
- The candidate will be responsible for providing advice and training to users in response to identified problems.
- The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- The candidate must participate in the redesign of applications and other software.
- The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
- The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- The candidate will be responsible for performing web server backup and recovery operations.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a Bachelor’s degree.
- The ideal candidate will have at least 1 to 2 years of experience in a related industry.
Experience and specialization
Computer and technology knowledge
- The candidate must be knowledgeable about Device drivers, Networking software, Networking hardware, Networking security, Intranet, Internet, Servers, Desktop applications, Security software, Programming software, MS Office, MS Windows and Wireless networks.
Area of work experience
- The candidate must have experience in quality assurance or control.
How to Apply
To apply, please use the provided options and submit your application if you are interested.
By email