E-care service representative
Recruitment of an e-care service representative has been released by Scotiabank, they’re inviting applicants to share their application. They’re required to proactively adhere to the business line strategy of promoting a client-focused culture, directly contributing to the overall success and profitability of the business. Registration for this post has already started and it will end soon.
Employer Name: Scotiabank
Position: E-care service representative
Salary: $15.83 per hour
Employment Type: Full-time
Location: Ontario, Toronto, Montreal, Canada
Job Description
- Candidates who apply for this post are required to actively and efficiently document and control all required follow-up or escalation.
- They’re also appointed at this post to strictly adhere to schedules, thereby ensuring prompt client service and response time applied for this post.
- Applicants who applied for this post are required to participate actively in queue maintenance through efficient call response times and prioritization of workload.
- People who apply for this post are required to satisfy client needs through the iCARE model.
- Candidates working at this post are appointed to acquire and maintain detailed knowledge and understanding of policies, processes, products & services working at this post.
- They’re appointed at this post for contributing to optimal centre efficiency by ensuring productivity goals are obtained and applied for this post.
- Candidates who apply for this post are required to minimize risk and losses by knowing and adhering to policies, procedures and key controls working at this post.
Job requirement
- Candidates must attain post-secondary Education in Commerce, Business or Financial Planning to be eligible for this post.
- They must attain sales experience and must have previous discount brokerage experience to be eligible for this post.
- Applicants must attain broad investment product knowledge in Equities, Fixed Income & Mutual Fund Securities.
- They must attain strong attention to detail and the ability to recognize risk to the firm to be considered as an asset for this post.
- Candidates must attain the ability to set and achieve goals, work independently and have strong communication or interpersonal skills.
- Candidates applying for this post must attain the ability to learn new tasks quickly and accurately to be considered an asset for this post.
How to apply
Applicants who are interested in this post are requested to click on the link shared below and fill out the application form available. Applicants will have to make sure that the information they’ve entered in the application form must be genuine. Some applicants get shortlisted for an interview, those candidates will have to crack the interview. The best performers will get the final call letter.