Contact Center Representative
Lululemon is inviting all the candidates to show their interest in this post of contact centre representative. They’re looking for applicants who can fulfil all the requirements of the post. Working at this post they’re responsible for achieving quality guest interactions, adherence to schedule, and efficiency targets. Along with this, they’re also responsible for maintaining a high level of knowledge of Lululemon policies, procedures, and product education. Registration for this post has started and it will end soon.
Employer Name: Lululemon
Position: Contact Center Representative
Salary: $17.40 to $23.77 per hour
Employment Type: Full-time
Location: British Columbia, Canada
Job Description
- Applicants working at this post are required to participate in ongoing development, career pathway and performance conversations to develop skills that support job performance.
- Candidates are also appointed to contribute to an inclusive work environment through our Inclusion, Diversity, Equity, & Action initiatives and priorities working at this post.
- Applicants who apply for this post are required to deliver a world-class guest experience through all GEC channels to be eligible for this post.
- Candidates are also required to resolve guest concerns and inquiries through connection and empathy applied for this post.
Job requirement
- Candidates must attain the ability to authentically connect with guests and resolve guest inquiries over the phone.
- They must attain the ability to prioritize and time manage and navigate multiple guest conversations at once over live chat to be considered as an asset for this post.
- Applicants must have intermediate to advanced computer skills including proficiency in Microsoft Office, an ability to type 50 wpm, and strong experience navigating the internet.
- They’re responsible and dependable and maintain a great work ethic .
- They’re also required to work well independently and meet availability requirements.
- They must attain the ability to work on a computer for up to 8 hours/day to be eligible for this post.
Work setting
Applicants must have a minimum of 1 year of customer service experience to be eligible for this post.
Candidates must have dedicated contact centre experience to be preferred for this post.
How to apply
Applicants will just need to click on the link which is mentioned below and share all the details required to be eligible for this post. Click on the link, share the details asked in it and submit it. All the Information shared in the application form must be genuine. In case of any kind of wrong information, the application may get rejected.