Customer service agent
SARA DIGI SOLUTION LTD situated in Edmonton, AB is currently looking for applications for the role of Customer service agent who is a self-motivated individual with excellent interpersonal skills. The selected candidate for this position will be expected to start work promptly. The available positions are for Permanent employment or Full time job. The shift timings for this position include the Day, Evening, Night, Weekend, Early Morning and Morning.
Employer Name: SARA DIGI SOLUTION LTD
Position: Customer service agent
No. of vacancies: 2
Salary: $23.50 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: Edmonton, AB
Job Description
- The candidate must act as a spokesperson for an organization.
- The candidate will be responsible for advising clients on advertising and sales promotion strategies.
- The candidate must respond to both written and oral inquiries.
- The candidate must gather, research, and prepare communication materials.
- The candidate will be responsible for addressing customer complaints or concerns.
- The candidate will be responsible for answering to inquiries and providing information to customers.
- The candidate must make arrangements for refunds and credits.
- The candidate must explain the type and cost of services provided.
- The candidate must issue receipts and other forms.
- The candidate must explain procedures, risks, and benefits to clients.
- The candidate will be responsible for responding to client inquiries and providing information.
- The candidate must consult with clients after the sale in order to provide ongoing support.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
- The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
- The candidate must be able to supervise 3 to 4 people.
How to Apply
If you wish to apply, please utilize the provided options to submit your application.
By email