Hotel Front Desk Clerk

Northern Lights Resort & Spa Yukon based in Whitehorse, YT is looking for candidates for the position of Hotel Front Desk Clerk with 1 vacancy. The ones chosen to be employed will be required to start work as soon as possible. The vacancies refer to that of Term or contract and a full time job. The shift has flexible hours and will extend from  day to evening to night to early morning and morning and the candidate may have to work overtime and also during weekend.

Employer Name: Northern Lights Resort & Spa Yukon
Position: Hotel Front Desk Clerk
No. of vacancies: 1
Salary: $15.20 hourly for 40 hours per week
Employment type: Term or contract, Full time
Location: Whitehorse, YT

Job description

  • The candidate will be required to take, cancel and change room reservations.
  • The candidate will be required to register arriving guests and assign rooms.
  • The candidate will be required to provide information on hotel facilities and services.
  • The candidate will be required to process guests’ departures.
  • The candidate will be required to calculate charges and receive payments.
  • The candidate will be required to answer telephone and relay telephone calls and messages.
  • The candidate will be required to provide general information about points of interest in the area.
  • The candidate will be required to handle wake-up calls.
  • The candidate will be required to provide customer service.
  • The candidate will be required to assist clients/guests with special needs.
  • The candidate will be required to maintain an inventory of vacancies, reservations and room assignments.
  • The candidate will have to go through a background check for any criminal records.
  • The work setting is a Hospitality industry; Hotel, motel, resort.
  • The candidate will be required to relocate.

Requirements

  • The candidate should have a Bachelor’s degree
    or equivalent experience.
  • The candidate should have an experience of at least 1 year to less than 2 years.
  • The candidate should have excellent oral communication skills.
  • The candidate should have interpersonal awareness.
  • The work will involve a combination of sitting, standing and walking which the candidate should be comfortable with.
  • The candidate should be able to manage tight deadlines.
  • The candidate should be able to work under pressure.
  • The candidate should be able to work overtime.
  • The candidate should be able to handle repetitive tasks.
  • The candidate should be able to handle heavy loads.
  • The work will be physically demanding and hence the candidate should be comfortable with it.
  • The candidate should pay attention to detail.
  • The candidate will be required to stand for extended periods and hence should be comfortable with it.
  • The candidate should be organized.
  • The candidate should have clarity of judgement.
  • The candidate should be accurate.
  • The candidate should be able to work in a fast paced environment.
  • The candidate should be a team player.
  • The candidate should be flexible.
  • The candidate should be dependable.
  • The candidate should be reliable.
  • The candidate should know English as well as German.
  • Northern Lights Resort & Spa Yukon promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Newcomers to Canada.

How to Apply

If you’re interested in applying, apply through the given options.

By email

[email protected]

How-to-apply instructions

Here is what you must include when submitting your application:

  • Cover letter
  • Letter of recommendation
  • Proof of the requested certifications
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