Hotel front desk clerk

Canadiana Motel based in Sudbury, ON is inviting applications from suitable candidates for the position of Hotel front desk clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Flexible Hours and To be determined.

Employer Name: Canadiana Motel
Position: Hotel front desk clerk
No. of vacancies: 1
Salary: $16.00 to $20.00 hourly for 30 to 44 hours per week
Employment type: Permanent employment, Full time
Location: Sudbury, ON

Job Description

• The candidate will be responsible for registering guests and assigning rooms.
• The candidate will be expected to process group arrivals and departures.
• The candidate must accept, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate will be expected to provide general information about local points of interest.
• The candidate will be expected to investigate and resolve complaints and claims.
• The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
• The candidate must balance cash and complete balance sheets, cash reports, and related forms.
• The candidate will be expected to keep track of vacancies, reservations, and room assignments.
• The candidate must adhere to emergency and safety procedures.
• The candidate will be expected to perform clerical tasks (i.e. faxing, filing, photocopying).
• The candidate will be expected to answer the phone and relay calls and messages.
• The candidate must assist clients/guests with special needs.
• The candidate must be able to handle wake-up calls.
• The candidate must perform light housekeeping and cleaning duties.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of secondary (high) school graduation or equivalent experience.
• Training will be provided to the selected candidate.
• The candidate should be client focused.
• The candidate should be dependable.
• The candidate should have effective interpersonal skills.
• The candidate should have excellent oral and written communication skills.
• The candidate should be organised and flexible in nature.
• The candidate should have good judgemental skills.
• The candidate should be reliable.
• The candidate should be a good team player.

Work setting

• The candidate will be required to work in the hospitality industry, such as a hotel, motel, or resort.
• Accommodation will be provided for the candidate.
• The candidate will be required to work in an urban area.
• The candidate must be willing to relocate to the specified location.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with Word processing software, the Central Reservation System (CRS), Spreadsheets, and the Internet.

Additional information

Security and safety

• The candidate should be subjected to a thorough criminal background check.

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate should be able to work in fast-paced busy environment.
• The candidate must be willing to work in a standing position for extended periods of time.
• The candidate should be willing to work under pressure.

Benefits

• The candidate will receive Free parking, Employer-paid learning/training, On-site amenities, On-site housing options, Paid time off (volunteering or personal days), Opportunities for team building and Variable or compressed work week.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

Note

Please include the following while sending the application

• Job reference number- Job002
• Cover letter
• References attesting experience