Customer service representative – insurance

HUESTIS INSURANCE GROUP based in Summerside, PE C1N 6M4 is inviting applications from suitable candidates for the position of Customer service representative – insurance who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The candidate will be required to work the day shift from 08:30 a.m. to 16:30 p.m.

Employer Name: HUESTIS INSURANCE GROUP
Position: Customer service representative – insurance
No. of vacancies: 1
Salary: $19.00 to $21.00 hourly for 35 hours per week
Employment type: Permanent employment, Full time
Location: Summerside, PE C1N 6M4

Job Description

  • The candidate will be expected to access and process data.
  • The candidate will be expected to respond to customer complaints or concerns.
  • The candidate will be expected to respond to customer inquiries and provide information.
  • The candidate must explain the type and cost of services provided.
  • The candidate will be required to issue receipts and other forms.
  • The candidate will be expected to keep records and statistics.
  • The candidate will be expected to carry out general office duties.
  • The candidate will be expected to accept payments.
  • The candidate must type and proofread correspondence, forms, and other documents.
  • The candidate must solve work-related problems.
  • The candidate will be expected to handle difficult customer situations.
  • The candidate must work with little supervision.
  • The candidate must maintain professionalism in customer service.
  • The candidate must review and adapt information about product innovations, competitors, and market conditions.
  • The candidate will be required to work with online accounts and systems.
  • The candidate must provide exceptional customer service.
  • The candidate will be expected to solve work problems and recommend measures to increase productivity.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of secondary (high) school graduation or equivalent experience.
  • Training will be provided to the selected candidate.
  • The candidate must be punctual.
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate should have excellent oral and written communication skills.
  • The candidate should be organised and flexible in nature.
  • The candidate should be reliable.
  • The candidate should be a good team player.
  • The candidate must be capable of acting on their own initiative.
  • The candidate must be able to multitask.
  • The candidate must be adaptable.
  • The candidate must have a positive attitude.
  • The candidate must be a quick learner.
  • The candidate should have excellent time management skills.

Work setting

  • The candidate will be required to work in the business sector and for an insurance company.

Experience and specialization

Computer and technology knowledge

  • The candidate must be familiar with the Internet, MS Excel, MS Outlook, MS Windows, and MS Word.

Area of specialization

  • The candidate must be an expert in self-improvement.

Additional information

Security and safety

  • The candidate must have a basic security clearance.
  • The candidate must be bondable.

Transportation/travel information

  • The candidate must have their own transportation.

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate must finished the work with in the given time line.
  • The candidate should be willing to work under pressure.

Benefits

  • Health, Financial, Long term and Other benefits will be provided to the selected candidate.
  • Under Health Benefits, the selected candidate will receive Dental plan, Health care plan and Vision care benefits.
  • Under Financial benefits, the selected candidate will receive Bonus.
  • Under Long Term Benefits, the selected candidate will receive Group insurance benefits, Life insurance and Registered Retirement Savings Plan (RRSP).
  • In addition to the Health, Financial, and Long-term benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training, Paid time off (volunteering or personal days) and Team building opportunities.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

Note

Please include the following while sending the application

  • Cover letter
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